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  • When will my order be shipped?
    All orders are shipped within 48 hours
  • How long does shipping take?
    Standard UK Shipping: 3-5 days Express UK Shipping: 2-3 days Worldwide Shipping: 7-10 days
  • There's a problem with my order, what should I do?
    Please contact our support team within 72 hours of your scheduled delivery date. We will respond to all enquiries as soon as possible Contact us here: support@berserk-games.co.uk

Terms and Conditions 

Berserk Games - Social Media Giveaway

Our current giveaway promoted on both Tiktok and Instagram offers you a £20 Amazon voucher once you've posted content of our games being played on your social media account. Videos must be high quality and must include #berserkgames and any of the following: #brutalhangover, #happyhour, #naughtyornice, #unrulychoices, #girlsnightin or #datenight (depending on the game featured).

Only 3 unique entries per account each month.

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Berserk Games - Feedback Form Giveaway

By submitting our feedback form, you agree to Berserk Games using your name, age and image across social media channels, our website and e-commerce platforms. You waive any right to royalties or other compensation arising from or related to the use of these images and you declare that you are 18 years of age or older.

Our Policies 

I entered the wrong address, what can I do?

All orders are processed immediately so unfortunately we aren't able to make any changes to your address. Not to worry, we understand that mistakes happen! As we are a small business it isn't ideal to reship products after the wrong address has been entered. Therefore if this has happened, simply contact us and we will reship your order for an additional £2.95 fee.

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Returns 

You must return your item(s) back to us no later than 14 days from the delivery date. You are responsible for the cost of your returns and shipping. Returns must adhere to the following: product(s) must be in the original packaging, must be unopened and no stains or odours. 

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Please note that once your returned order has been received, a full refund will be processed automatically minus the shipping fee. 

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